Service for Laboratory Equipment
We offer a variety of service contracts tailored to meet your specific needs. Our technicians receive specialized training from our suppliers and continuously update their knowledge on new products and technologies. We also provide courses in various techniques and are happy to assist with our application expertise. Service work can be performed either on-site at your location or at our service center.
You are likely aware of the importance of maintaining your equipment and scheduling regular preventive maintenance to ensure optimal operational reliability.
SERVICE AGREEMENTS
CiAB_Care Program 1
- Full-service, including emergency service & preventive maintenance
CiAB_Care Program 2
- Repair service
CiAB_Care Program 3
- Preventive maintenance
CiAB_Care Program 3 Plus
- Preventive maintenance and training
CiAB_Care Program 4
- Extended warranty service
CiAB_Care Program 5
- Training courses, general or customized
Contact Information
Customer Service:
Phone: +46 8-544 812 60
Fax: +46 21-125018
Direct Contact with Our Service Technicians:
Mats Ullberg
Mobile: +46 708-343 013
Email: mats.u@ciab.seJonas Sjögren
Mobile: +46 708-343 014
Email: jonas.s@ciab.se
Service Submission Address
Instruments sent in for service should be addressed to:
Chemical Instruments AB
Ånghammargatan 4, 721 33 Västerås, Sweden
We also offer loan/rental instruments for certain products during the service period.
Welcome! We are at your service!